{"id":210,"date":"2026-10-07T14:11:44","date_gmt":"2026-10-07T19:11:44","guid":{"rendered":"https:\/\/segurosatenea.com\/libro-de-reclamaciones\/"},"modified":"2026-10-08T17:13:13","modified_gmt":"2026-10-08T22:13:13","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/segurosatenea.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Complaints Book"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"210\" class=\"elementor elementor-210\" data-elementor-post-type=\"page\">\n\t\t\t\t<section class=\"elementor-element elementor-element-09f5d4f e-con-boxed at-legal-hero e-flex e-con e-parent\" data-id=\"09f5d4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ca34e7 at-kicker at-kicker--light elementor-widget elementor-widget-heading\" data-id=\"0ca34e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Informaci\u00f3n legal<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3316034 at-legal-hero__title elementor-widget elementor-widget-heading\" data-id=\"3316034\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Libro de Reclamaciones<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-208b231 at-legal-hero__lead elementor-widget elementor-widget-text-editor\" data-id=\"208b231\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Conforme al C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, ponemos a tu disposici\u00f3n nuestro Libro de Reclamaciones virtual. Registra aqu\u00ed tu reclamo o queja y te responderemos dentro del plazo de ley.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46546aa at-legal-hero__date elementor-widget elementor-widget-heading\" data-id=\"46546aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">\u00daltima actualizaci\u00f3n: 7 de octubre de 2026<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t<section class=\"elementor-element elementor-element-b389ae3 e-con-boxed at-section at-legal at-lr e-flex e-con e-parent\" data-id=\"b389ae3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f8e8b73 e-con-full e-grid at-lr-grid e-con e-parent\" data-id=\"f8e8b73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-26576bc e-con-full at-lr-side e-flex e-con e-parent\" data-id=\"26576bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-04e7d25 e-con-full at-lr-card e-flex e-con e-parent\" data-id=\"04e7d25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72222c4 at-lr-card__title elementor-widget elementor-widget-heading\" data-id=\"72222c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Datos del proveedor<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6502829 at-lr-card__text elementor-widget elementor-widget-text-editor\" data-id=\"6502829\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Raz\u00f3n social:<\/strong> Atenea Trade Bussines S.A.C.<br><strong>Nombre comercial:<\/strong> Atenea Seguros<br><strong>RUC:<\/strong> 20612302368<br><strong>Domicilio:<\/strong> Jr. Batalla de San Juan Nro. 175<br><strong>Correo:<\/strong> <a href=\"mailto:contacto@ateneaseguros.pe\">contacto@ateneaseguros.pe<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd6e488 e-con-full e-grid at-lr-defs e-con e-parent\" data-id=\"cd6e488\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fceef01 e-con-full at-lr-def e-flex e-con e-parent\" data-id=\"fceef01\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-244ed65 at-lr-def__title elementor-widget elementor-widget-heading\" data-id=\"244ed65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reclamo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f766ed3 at-lr-def__text elementor-widget elementor-widget-text-editor\" data-id=\"f766ed3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Disconformidad relacionada con los productos o servicios que te brindamos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf9db2f e-con-full at-lr-def e-flex e-con e-parent\" data-id=\"bf9db2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7111722 at-lr-def__title elementor-widget elementor-widget-heading\" data-id=\"7111722\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Queja<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2154a2 at-lr-def__text elementor-widget elementor-widget-text-editor\" data-id=\"d2154a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Disconformidad que no se relaciona con los productos o servicios, o malestar por la atenci\u00f3n recibida.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f51cc90 at-lr-notes elementor-widget elementor-widget-text-editor\" data-id=\"f51cc90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Te responderemos en un plazo no mayor de <strong>quince (15) d\u00edas h\u00e1biles<\/strong>.<\/li><li>Al registrar tu hoja recibir\u00e1s una copia en tu correo con el n\u00famero asignado.<\/li><li>La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI.<\/li><li>Si tu reclamo es sobre la cobertura o la atenci\u00f3n de una aseguradora, tambi\u00e9n puedes presentarlo ante esa compa\u00f1\u00eda, la Defensor\u00eda del Asegurado o la SBS.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0157ae e-con-full at-lr-formcard e-flex e-con e-parent\" data-id=\"d0157ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4624499 at-lr-form__title elementor-widget elementor-widget-heading\" data-id=\"4624499\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hoja de reclamaci\u00f3n virtual<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-218f7bb at-form at-lr-form elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"218f7bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;button_width&quot;:&quot;100&quot;,&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"libro-reclamaciones\" name=\"Libro de Reclamaciones\" aria-label=\"Libro de Reclamaciones\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"210\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"218f7bb\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Libro de Reclamaciones | Atenea Seguros\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"210\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-sec_9d66283 elementor-col-100\">\n\t\t\t\t\t<p class=\"at-lr-step\">1. Identificaci\u00f3n del consumidor<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-r_nombre elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_nombre\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombres y apellidos\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[r_nombre]\" id=\"form-field-r_nombre\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-r_doc_tipo elementor-col-40 elementor-sm-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_doc_tipo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[r_doc_tipo]\" id=\"form-field-r_doc_tipo\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"DNI\">DNI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Carn\u00e9 de extranjer\u00eda\">Carn\u00e9 de extranjer\u00eda<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pasaporte\">Pasaporte<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"RUC\">RUC<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-r_doc_num elementor-col-60 elementor-sm-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_doc_num\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[r_doc_num]\" id=\"form-field-r_doc_num\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-r_domicilio elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_domicilio\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDomicilio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[r_domicilio]\" id=\"form-field-r_domicilio\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Direcci\u00f3n, distrito, provincia\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-r_telefono elementor-col-50 elementor-sm-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_telefono\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono o celular\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[r_telefono]\" id=\"form-field-r_telefono\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"999 999 999\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-r_email elementor-col-50 elementor-sm-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[r_email]\" id=\"form-field-r_email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"tucorreo@email.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-r_apoderado elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_apoderado\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tSi eres menor de edad: nombre del padre, madre o apoderado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[r_apoderado]\" id=\"form-field-r_apoderado\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-sec_725577e elementor-col-100\">\n\t\t\t\t\t<p class=\"at-lr-step\">2. Identificaci\u00f3n del bien contratado<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-r_bien elementor-col-40 elementor-sm-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_bien\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Producto\" id=\"form-field-r_bien-0\" name=\"form_fields[r_bien]\" required=\"required\"> <label for=\"form-field-r_bien-0\">Producto<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Servicio\" id=\"form-field-r_bien-1\" name=\"form_fields[r_bien]\" required=\"required\"> <label for=\"form-field-r_bien-1\">Servicio<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-r_monto elementor-col-60 elementor-sm-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_monto\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMonto reclamado (S\/), si aplica\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[r_monto]\" id=\"form-field-r_monto\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"0.00\" min=\"0\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-r_descripcion elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_descripcion\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n del producto o servicio\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[r_descripcion]\" id=\"form-field-r_descripcion\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej.: Seguro vehicular, asesor\u00eda para SOAT\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-sec_688c0f3 elementor-col-100\">\n\t\t\t\t\t<p class=\"at-lr-step\">3. Detalle de la reclamaci\u00f3n<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-r_tipo elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_tipo\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de solicitud\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Reclamo\" id=\"form-field-r_tipo-0\" name=\"form_fields[r_tipo]\" required=\"required\"> <label for=\"form-field-r_tipo-0\">Reclamo<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Queja\" id=\"form-field-r_tipo-1\" name=\"form_fields[r_tipo]\" required=\"required\"> <label for=\"form-field-r_tipo-1\">Queja<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-r_detalle elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_detalle\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[r_detalle]\" id=\"form-field-r_detalle\" rows=\"4\" placeholder=\"Cu\u00e9ntanos qu\u00e9 pas\u00f3, con fechas si las tienes\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-r_pedido elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-r_pedido\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPedido\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[r_pedido]\" id=\"form-field-r_pedido\" rows=\"3\" placeholder=\"\u00bfQu\u00e9 soluci\u00f3n esperas?\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-r_acepta elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[r_acepta]\" id=\"form-field-r_acepta\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-r_acepta\">Declaro que los datos son verdaderos y acepto la <a href=\"\/politica-de-privacidad\/\" target=\"_blank\">pol\u00edtica de privacidad<\/a>.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-r_numero elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[r_numero]\" id=\"form-field-r_numero\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-hidden elementor-field-group elementor-column elementor-field-group-r_fecha elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"hidden\" name=\"form_fields[r_fecha]\" id=\"form-field-r_fecha\" class=\"elementor-field elementor-size-sm  elementor-field-textual\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-paper-plane\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M476 3.2L12.5 270.6c-18.1 10.4-15.8 35.6 2.2 43.2L121 358.4l287.3-253.2c5.5-4.9 13.3 2.6 8.6 8.3L176 407v80.5c0 23.6 28.5 32.9 42.5 15.8L282 426l124.6 52.2c14.2 6 30.4-2.9 33-18.2l72-432C515 7.8 493.3-6.8 476 3.2z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registrar hoja de reclamaci\u00f3n<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Informaci\u00f3n legal Libro de Reclamaciones Conforme al C\u00f3digo de Protecci\u00f3n y Defensa del Consumidor, ponemos a tu disposici\u00f3n nuestro Libro de Reclamaciones virtual. Registra aqu\u00ed tu reclamo o queja y te responderemos dentro del plazo de ley. \u00daltima actualizaci\u00f3n: 7 de octubre de 2026 Datos del proveedor Raz\u00f3n social: Atenea Trade Bussines S.A.C.Nombre comercial: Atenea [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-210","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/pages\/210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/comments?post=210"}],"version-history":[{"count":5,"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/pages\/210\/revisions"}],"predecessor-version":[{"id":373,"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/pages\/210\/revisions\/373"}],"wp:attachment":[{"href":"https:\/\/segurosatenea.com\/en\/wp-json\/wp\/v2\/media?parent=210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}